Refund Policy

At VORLITHEN, we are committed to ensuring the satisfaction of our valued customers. Our refund policy is designed to be straightforward and transparent, allowing you to shop with confidence. Please read the following terms carefully to understand our refund procedures.

Eligibility for Refunds

Refunds are applicable under the following conditions:

• Products must be returned in their original condition and packaging.
• A refund request must be submitted within 30 days of purchase.
• Proof of purchase is required to process a refund.

Non-Refundable Items

The following items are non-refundable:

• Gift cards
• Custom or personalized products
• Downloadable software products

Refund Process

To initiate a refund, please follow these steps:

1. Contact our customer service team at [email protected] with your order details.
2. Submit proof of purchase along with your refund request.
3. Return the product to our office address: 123 Business Avenue, Suite 456, Metropolis.

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 7-10 business days, and a credit will automatically be applied to your original method of payment.

Contact Us

If you have any questions about our refund policy, please contact us at [email protected] or call us at (555) 012-3456. Our team is available Monday to Friday, from 9:00 AM to 5:00 PM, to assist you.